Radisson Blu Edwardian Sussex Hotel, London

Dear Radisson Blu Team, I would like to extend my heartfelt thanks to all the staff for their outstanding service during our stay. I truly loved the hotel and will definitely be booking again the next time I visit London. A special thank you goes to two wonderful members of the reception team—Francesca and another lovely staff member whose name, unfortunately, I can’t recall. Both were exceptionally kind and thoughtful, even leaving some welcoming snacks in our room, which made us feel right at home. Our stay was incredibly comfortable, smooth, and warm. Everything was just perfect. I only have a couple of small suggestions regarding the bathroom—the showerhead was fixed high up, and I personally prefer a handheld option for easier use. Additionally, the room was a bit compact, but I understand that’s quite standard for hotels in the UK. Regardless, it worked well for me and my sisters—we’re used to cozying up, even joking that we sleep on top of each other! I’d also like to send my warmest regards to Mr. Yousuf, who kindly assisted us with loading our oversized luggage into the car. His cheerful attitude and friendly smile truly lifted our spirits, especially as we were sad to be leaving London. We’re already looking forward to returning in the summer and will certainly choose your elegant hotel again. Thank you once more, and best wishes, Aisha

Location was excellent. In walking distance of Hyde Park and 2 minutes away from Marble Arch underground station. Lots of retail stores in walking distance. Felt very safe in the area. Staff were very kind and the cleanliness was exceptional. The bathroom was a nice size and had lots of fresh towels, toiletries, cotton wipes and buds. Will definitely stay here the next time I visit London!

I had the pleasure of working with Francesca, Kayla, and Clanzia, and I can’t thank them enough for their outstanding help. Each one of them went above and beyond, offering exceptional support and guidance that truly made a difference. Their professionalism, attention to detail, and willingness to assist with every question I had made my experience smooth and enjoyable. I highly recommend them to anyone looking for dedicated and reliable assistance.

Very nice staff, attentive and polite. Good hotel location - a little way still from Bond Street tube station but hotel just off Oxford Street (only a couple of mins away from a big Primark). Selfridges and also some great food halls are just a short walk. Nice clean room and bathroom was compact but had nice toiletries and towels. Wardrobe also had a light inside which was helpful when getting dressed. Hotel happy to store bags/suitcases after check-out, which was very helpful. Would definitely stay here again.

Location was excellent. Very close to everything. My room was a single deluxe. The room was tiny. No room for my laptop setup except on the windowsill. Room was on ground floor and was quiet. But I had to be let into the hallway area by staff key fob every time I came home. Not ideal. Gym is just as small. Room for 1 maybe 2 people. But it was enough for a 30 minute workout.